![]() ![]() Unfortunately, JWEMC had difficulty getting the fiber providers (both local and national) to be transparent about their service routes. They were also planning to deploy their gear in a colocation facility in Atlanta, and to connect to the Internet Exchange at 56 Marietta for direct access to cloud providers. JWEMC intended to source connections from their fiber huts in Trinity and Sommerville, Alabama to the Internet using one or two national carriers. However, JWEMC was surprised by the scarcity of fiber providers available in North Alabama (specifically in Morgan and Lawrence Counties), and the lack of route options, highlighting the insufficient geographic diversity of routes it knew it needed. Furthermore, JWEMC needed to diversify their carrier portfolio and minimize the mileage of fiber routes to the nearest Internet connection point in order to add redundancy and resiliency to ensure network reliability and performance. In addition, becoming a broadband service provider for their customers meant the company needed to design and deploy geographically diverse fiber routes from their network to the Internet with at least 40Gbps of bandwidth to meet their requirements. ![]() With the help of the National Rural Telecommunications Cooperative (NRTC) and other partners, JWEMC began to lay the groundwork for their high-speed XGS-PON backbone network (10Gbps symmetric bandwidth). And of course, providing service to all the 45,000 member businesses and residents in their area is also a requirement.īuilding a fiber network to provide Internet access and phone service to their 45,000 customers in Morgan and Lawrence Counties is a big challenge. JWEMC knew that to improve service quality and to be prepared for the future, building an all-fiber network backbone with fiber to the home was the only way to go. Customer service is also often lacking when problems occur. With a reputation of providing amazing customer experiences and highly reliable electric service, which JWEMC feels differentiates them from other utility providers, they believe this trust will extend to the broadband services they will be delivering.Īlthough there are a couple of major carriers providing sporadic Internet access to some customers in the region, the service is based upon traditional copper technologies and is slow and unreliable. They set out to become a reliable high-speed broadband service provider to further empower the communities they serve. Motivated to solve the problem, JWEMC launched their own rural broadband initiative. Even prior to the FCC and USDA’s most recent Federal grant programs, Joe Wheeler EMC (JWEMC) recognized the need for reliable, high speed Internet and telephone service to their underserved communities. ![]()
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